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Tel: 86-27-82653381
Fax: 86-27-82629459
Mobile Phone: 86-13667126861
E-mail: vicky@nrdgas.com
SKP: vickyy8930
MSN: vickyy8930@hotmail.com
Address: Room 803, Chuangye Building,
Special No. 1, Jiangda Road, Jiang'an ,
Wuhan , Hubei China (Mainland)
Zip: 430000

SERVICE WARRENTY

1. Shipping

According to our cargo size and quantity, we will choose suitable transportation lines.

(1). Ship by sea: LCL & FCL are all acceptable due to the cargo UN number, dangerous level, destination port and shipping company.

Delivery time: 35-65 days after sailed away.

(2). Ship by truck: usually use in our neighboring countries, for example, Vietnam, Myanmar.

Delivery time: 10-15 days after ship out.

(3).Ship by air: usually use in small size package and high value products.

Delivery time: 3-10 days after ship out.

2. Packing

In order to delivery our cargo safely and quickly, we would suggest you honestly choose the suitable package as we listed for your reference:

1The cylinders are packed in bare in the container, then we will use wooden frame to reinforce. If need cylinders are packed in wooden pallets, we also can do. According to the gas weight and cylinders size, usually one 20ft container can load about 180-250 pieces 40L cylinder, or about 12 pieces 800L cylinders.

(2) The ISO transportable tank will have a steel frame to pack. If the vertical tank doesnt have steel frame by itself, we will let our forwarder to rent a steel frame to pack.

(3). our valve and regulator are packed by 3 layers individual boxes, then the carton is packed in a protective carton box due to the size of individual box;

3. payment:

We can accept: Irrevocable L/C, wire transfer (T/T), West Union

4. Certification:

We will take the inspection as your requirement.

We offer all kinds of certificates for customer to clear custom. FORM-A, FORM-E, FORM-F Certificate of Origin, SASO, CIQ, E-mark etc. are all available for our customers.

5. Services

We have a distribution network installed in more than 30 countries, providing a global after sales service. There are some countries request certificates for clear customs; the customer should inform us before order. We are committed to achieve and meet global standards expected by our customers.

6. Warranty policy:

1. Our company pays attention to the quality of the product very much. We will take a control every links in the production chain in a high standard.

(1). Gas product:

Firstly, our cylinder will take a treatment (cleaning, drying, vacuum pumping, and replacement) before filling gas. In this way, the cylinder inside is clear and dry. Secondly, we will take tests every treated cylinder to assure them inside purity. Thirdly, In order to insure the gass quality standard, we will take a test for all of the gas after fill into cylinders. If the tested gas is not up to standard, we will produce it again and not to release them out from producing plant . At last, we will supply you the gas test qualified report .

(2). other gas equipment:

Our gas equipment like cylinder, valve, regulator and ISO tank will also through the relevant professional safety and quality inspection department of detection, and issue the quality inspection report.

(3) Forwarder Service:

We provide one-stop export services and our forwarder have almost ten years great experience in dangerous goods transportationthey are well acquainted with the various details of ocean freight needed to pay attention to and how to solve. Due to shipment operation experience for many years, we also has established good prestige relations of cooperationwith the Marine Bureau and Customs .

Surely you also could ship goods by your forwarder,we are very pleasure to assist with your forwarder to do shipping work.

2. Quality discrepancy: In case of quality discrepancy, our customer should file aclaim with 30 days after receive the cargo.

3. If you have any query about our product after receiving ,Please hold the goods problem of the original state which are effective improvement for us and then contact us.

FAQ

1. What’s your product price?

Because each gas price is depends on the market supply and demand, quantity and purity, it is difficult to give a fixed price. If you have any interested in each gas, pls give your details requirement. I could like to make an offer to you.

2. Whats the min order?

Different products have different min order. Please dont hesitate to let me know your requirement.

3. Whats the delivery time?

If the cylinder is in the stock, and only need to fill gas, the delivery is about 7-10 days ex work after receive the deposit.

If the cylinder need to customize, the delivery is about 15-35 days ex work after receive the deposit. That is depends on the quantity.

4. How to check the gas quality?

Firstly, our cylinder will take a treatment (cleaning, drying, vacuum pumping, and replacement) before filling gas. In this way, the cylinder inside is clear and dry. Secondly, we will take tests every treated cylinder to assure them inside purity. Thirdly, we will take a test for all of the gas after fill into cylinders. If the tested gas is not up to standard, we will produce it again and not release the faulty product to ex work. At last, we will supply you the gas test qualified report .

5. All the cylinders can recycle?

Usually seamless steel cylinder can recycle to use in 20 years. The disposable cylinder is only for use one time.

6. Shall we send back the cylinders to China to refill gas again?

Yes, when you ordered our cylinders, next time, you can send back the cylinders to fill gas again. You just need to tell us before you export. We will handle all the import customs clearance formalities.

7.How do we choose the shipping forwarder?

Because of our gas are dangerous goods ,normally we honestly suggest our customer to ship goods by our forwarder. We provide one-stop export services and our forwarder have almost ten years great experience in dangerous goods transportationthey are well acquainted with the various details of ocean freight needed to pay attention to and how to solve. Due to shipment operation experience for many years, we also has established good prestige relations of cooperationwith the Marine Bureau and Customs .

Surely you also could ship goods by your forwarder,we are very pleasure to assist with your forwarder to do shipping work.


     Hot Keywords:   Tetrafluoromethane (CF4)   Sulfur hexafluoride (SF6)   Hydrogen Chloride (HCL)   Helium Gas (He)   Cylindcer   ISO Tank   Gas regulator
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WUHAN NEWRADAR SPECIAL GAS CO.,LTD Tel:86-27-82653381 E-mail: vicky@nrdgas.com MSN:vickyy8930@hotmail.com
Address: Wuhan City, Hubei Province, China Jiang Road , Special No.1 Building, Room 803